STORE NAME: igc (Takuya Ueda)
ADDRESS:
Royal Terrace 102, Uehara 1-32-5, Shibuya-ku, Tokyo-to, Japan 〒151-0064
PHONE NO. & FAX: 03-3466-4456
MAIL ADDRESS: igc_contact@internationalglasses.com
SALES MANAGER: Takuya Ueda
FEE REQUIRED OTHER THAN COMMODITY PRICE:
◇Consumption tax
◇Bank transfer charge
◇“Cash on delivery” fee (Across-the-board \500 excluding tax)
◇Shipping fee ※For glasses/sunglasses shipment to any address in Japan (Across-the-board \500 excluding tax)
ORDER METHOD: Please call or email us.
PAYMENT METHOD:
◇Bank Transfer
◇Credit Card
◇“Cash on Delivery”(Yamato Transport)
※C.O.D. (Yamato Transport) cannot be done for any purchase order 1)from abroad 2)made by corporate entity 3)made for business use.
PAYMENT TIMING:
■Advance payment is necessary for bank transfer, and credit card payment.
■If you chose C.O.D, please pay delivery driver when receiving the product.
TIMING OF DELIVERY:
■If product is in stock, we will ship within 3days after confirming the payment. When COD, we will ship within 2days after receiving the customer order.
■For preordered/reserved product, we will ship when product becomes available in store.
RETURN&EXCHANGE POLICY:
1) In Case of Defective Product
We pay great attention when shipping the products. However, in case of any defective products, please ship it back to igc within 7days after receiving the product (C.O.D.). We will exchange it with non-defective product.
2) Returning/Redemption Request
We do not accept return/exchange request due to customers preference. (color/size/image gap)
3) Returning/Redemption Period
When you wish to return/exchange product due to defective or igc’s mismanagement, please call or email us within 7days after receiving the product. Any request made after 8days from receipt date cannot be accepted. Please do not return/exchange the product after use.
4) Shipping Charge
In case of product being defective or if igc’s mismanagement occurred(mistake of color/size), postage of return is paid by igc.
STORE HOURS:
【OPEN】12:00-20:00
【CLOSE】Thursday